Welcome to the FAQ section for Templaze.com! Here, we aim to provide answers to some common questions you might have about our website and the Canva templates we offer for sale. If you can't find the information you're looking for here, please feel free to contact our support team for further assistance.

1. What is Templaze.com?
Templaze.com is a platform where you can find a wide variety of professionally designed Canva templates for various purposes. These templates are designed to help you create stunning graphics, presentations, and documents using Canva's user-friendly interface.

2. How do I purchase templates from Templaze.com?
Purchasing templates from Templaze.com is easy! Simply browse through our collection of templates, select the ones you like, and add them to your cart. Once you're ready to check out, follow the steps to make a secure payment. After the payment is completed, you'll receive a download link to access your purchased templates.

3. What types of templates do you offer?
We offer a diverse range of Canva templates, including social media graphics, presentation slides, marketing materials, business cards, resumes, and more. Our templates cater to various industries and design styles, ensuring you find the perfect fit for your needs.

4. Can I customize the templates?
Absolutely! All our templates are designed to be fully customizable using Canva's intuitive editing tools. You can change colors, fonts, images, and text to match your brand and vision. This flexibility allows you to create unique designs without starting from scratch.

5. Do I need a Canva account to use these templates?
Yes, you'll need a Canva account to access and edit the templates you purchase from Templaze.com. If you don't have a Canva account already, you can easily create one for free on Canva's website.

6. Are the templates compatible with Canva's free plan?
Yes, our templates are compatible with Canva's free plan. However, some advanced features or elements might be available only to Canva Pro subscribers. We design our templates to work seamlessly with both free and Pro versions of Canva.

7. Can I use the templates for commercial purposes?
Yes, you can use the templates for both personal and commercial purposes once you've purchased them. However, please note that the templates themselves are copyrighted material, so you cannot resell or distribute them in their original form.

8. What file formats are the templates available in?
Our templates are primarily designed to be used within the Canva platform, so they are available as Canva files (`.canva`). You can edit and export the final designs from Canva into various formats like PNG, JPEG, PDF, etc.

9. Do you offer refunds?
We strive to provide high-quality templates that meet your expectations. However, if you encounter any issues with your purchase, please reach out to our support team for assistance. Refunds will be considered on a case-by-case basis.

10. Can I request custom templates?
At the moment, we do not offer custom template creation services. Our focus is on providing a diverse range of pre-designed templates that cater to various needs.

If you have any other questions or need further assistance, please don't hesitate to contact our support team. We're here to help you create amazing designs with our Canva templates!